Terms of Service

Draft for attorney review. Not legal advice.

1. Who we are; acceptance

Roof Along (the "Service") is operated by Data Insights Consulting LLC, 6311 W Higgins Lake Dr #640, Higgins Lake, MI 48627 ("Data Insights Consulting LLC", "we", "us"). These Terms of Service ("Terms") are a binding agreement between Data Insights Consulting LLC and the organization that subscribes to the Service ("Customer") and each individual who accesses the Service under a Customer's account ("User", "you"). By creating an account, accepting an invitation, clicking "I agree", or using the Service, you accept these Terms. If you accept on behalf of an organization, you represent that you have authority to bind it. If you do not agree, do not use the Service.

2. The Service

The Service is a business-to-business software platform for roofing contractors and roofing-material manufacturers and distributors ("OEMs") that provides territory mapping and scoring, property and market intelligence derived from public records and modeled estimates, a directory of roofing contractors, lead management, bidding and price-book tools, training content, and, for OEM Customers, communication tools for contacting contractor leads. Features available to a Customer depend on its organization type and subscription ("Plan").

3. Accounts and eligibility

The Service is for business use by persons 18 or older. Customer designates administrators who invite Users, assign roles, and may remove access at any time. You must keep credentials confidential, use accurate account information, and notify us promptly at info@datainsightsconsulting.co of any unauthorized use. Customer is responsible for the acts and omissions of its Users.

4. Customer Data and our data

"Customer Data" means data Customer or its Users submit to the Service: leads, notes, bids, price books, saved territories, uploaded documents and marketing materials, message content and recipient lists. Customer owns Customer Data and grants Data Insights Consulting LLC a non-exclusive license to host, process, transmit and display it to provide, secure, support and improve the Service and as otherwise permitted by the Privacy Policy.

"Platform Data" means data we compile or derive from public records, government datasets, third-party data providers and our own models — including ZIP and territory scores, storm history, property records, permit records, contractor directory entries, memberships, enrichment data and estimates. Platform Data is owned or licensed by Data Insights Consulting LLC and is provided to Customer under a limited, non-exclusive, non-transferable license to use within the Service for Customer's internal business purposes during the subscription term.

5. Acceptable use

You will not:

• resell, sublicense, publish, or redistribute Platform Data, or use it to build a competing database or product;
• scrape, crawl, bulk-export or use automated means to extract data beyond the export features we provide;
• use the Service to send unsolicited commercial messages in violation of the CAN-SPAM Act, the TCPA, or other applicable law, to send messages to persons who have opted out, or to send content that is deceptive, defamatory, infringing, or unlawful;
• use property, owner, or contact information from the Service for any purpose regulated by the Fair Credit Reporting Act (eligibility for credit, insurance, employment, housing) or to harass, stalk, discriminate, or make decisions about individuals' eligibility for anything;
• record or use contact details in the Service without a lawful basis to do so; you are responsible for having that basis, for honoring any opt-out or do-not-contact request, and for the accuracy of the contacts you enter;
• attempt to access other Customers' data, probe or circumvent security, or interfere with the Service;
• upload malware or content you do not have the right to use;
• misrepresent your identity or affiliation, including in messages sent through the Service; or
• use the Service in violation of export, sanctions, or other applicable laws.

We may suspend access for violations.

6. Communication tools (OEM Customers)

Where Customer uses the Service to send email or request electronic signatures, Customer is the sender and sole party responsible for the content, recipients, required disclosures, consent, opt-out handling, and compliance with the CAN-SPAM Act and other applicable laws. We insert an unsubscribe mechanism and Customer's postal address in commercial messages and maintain suppression lists; Customer will not attempt to circumvent them. Customer will only upload contact information it has a lawful basis to use. Electronic signatures captured through the Service are provided as a convenience; Customer is responsible for the enforceability of its own agreements.

7. Third-party services and data

The Service uses third-party services (including mapping, geocoding, hosting, email delivery, business data enrichment, and optional CRM connections you authorize). Your use of Google Maps features is also subject to the Google Maps/Google Earth Additional Terms of Service and Google's Privacy Policy. Third-party data sources may change or become unavailable; we are not responsible for third-party services or their content.

8. Estimates, scores, and no professional advice

Territory scores, likely roof age, replacement likelihood, estimated job values, price ranges, market statistics and similar outputs are modeled estimates derived from public and third-party data and may be inaccurate, incomplete, or out of date. They are provided for informational purposes to support Customer's own judgment and do not constitute engineering, appraisal, legal, financial, insurance, or other professional advice. Customer is solely responsible for verifying information before relying on it and for any bids, prices, or commitments it makes.

9. Fees and Plans

Fees, billing cycles, seat counts, usage limits (including enrichment credits, geocoding and discovery quotas) and trial terms are set out in the order form or Plan page ("Order"). Fees are non-refundable except as stated in the Order or required by law. We may change Plan fees with at least 30 days' notice, effective at the next renewal. Taxes are Customer's responsibility. Overdue amounts may result in suspension after notice.

10. Term, suspension, termination

These Terms apply while Customer has an account. Either party may terminate for material breach uncured within 30 days of notice; we may suspend immediately for security risks, unlawful use, or non-payment. On termination, Customer's access ends; Customer may export Customer Data for 30 days after termination, after which we may delete it, except as retained under the Privacy Policy or law. Sections 4 (license restrictions), 5, 8, and 11 through 16 survive.

11. Intellectual property; feedback

The Service, Platform Data, models, scores, software, designs, and content are protected by intellectual property laws and belong to Data Insights Consulting LLC or its licensors. No rights are granted except as expressly stated. If you send feedback, we may use it without obligation.

12. Confidentiality

Each party will protect the other's non-public information disclosed under the Service with reasonable care and use it only to perform under these Terms. This does not restrict disclosures required by law, with notice where permitted.

13. Disclaimers

THE SERVICE AND PLATFORM DATA ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, Data Insights Consulting LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, Data Insights Consulting LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, DATA, OR BUSINESS, ARISING FROM THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. Data Insights Consulting LLC'S TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE FEES CUSTOMER PAID FOR THE SERVICE IN THAT PERIOD (OR US$100 IF NONE). Some jurisdictions do not allow certain limitations; in those, the limitations apply to the fullest extent permitted.

15. Indemnification

Customer will defend and indemnify Data Insights Consulting LLC and its affiliates, officers, and employees against third-party claims, damages, and costs arising from Customer Data, Customer's messages sent through the Service, Customer's violation of these Terms or law, or Customer's use of Platform Data outside the license in Section 4.

16. Dispute resolution; governing law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-laws rules.

The state and federal courts located in Roscommon County, Michigan have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and the parties consent to personal jurisdiction and venue there. The parties will attempt to resolve any dispute informally by contacting info@datainsightsconsulting.co before filing suit.

17. Changes to the Service and Terms

We may modify the Service. We may update these Terms; material changes will be announced in the Service or by email at least 15 days before taking effect, and continued use after the effective date constitutes acceptance. Users may be asked to re-accept updated Terms at sign-in.

18. General

Entire agreement (with the Order and Privacy Policy); severability; no waiver; assignment only with consent except to a successor in a merger or asset sale; independent contractors; force majeure; notices to info@datainsightsconsulting.co and to Customer's administrator email; U.S. government users receive only the rights granted to all customers; electronic communications and signatures are valid.

Contact

Data Insights Consulting LLC, 6311 W Higgins Lake Dr #640, Higgins Lake, MI 48627 · info@datainsightsconsulting.co · (989) 312-3447.